It is sometimes frustrating as a Mac user setting up Entourage at a new company. If the IT department gives you the ok, you’re usually left to yourself to set it up. Furthermore, most companies do not have their exchange server setup properly and they don’t know it because Outlook seems to have some sort of backdoor ways of getting everything it needs. I wish the Outlook team would share these tricks with the MacBU team. The biggest omission is usually the lack of LDAP access. However, we’re in partial luck since someone has written an applescript which alleviates some of the pain.